Public contracting is the core process of value creation & risk exposure in government's New Public Management (NPM) from needs identification to procurement, delivery & post-evaluation. Historically, it suffers from fragmented accountability, poor feedback mechanisms, manual oversight and lost learning opportunities. A GRC-TQM-NPM-AI-SLA integrated management process framework aims

Here’s a summary of the new ISO 24495‑2:2025 Plain language Legal communication guideline mapped into a SIPOC process model (Suppliers > Inputs > Process > Outputs > Customers) to help with implementation. P1. Planning & Audience Analysis 1. Identify communication objectives and legal intent 2. Profile all

If your organization produces legal‐type documents (contracts, terms, forms, rights/obligations notices) and you want to ensure they are readable, accessible & understandable by non-legal audiences, then ISO 24495-2 is highly relevant. * Legal services & law firms: drafting contracts, terms of service, legal notices, rights/obligations documents * Government / public

In a balanced state–private economy, the value stream aligns public efficiency (minimum input) with private productivity (maximum output) through innovation, governance & feedback loops, achieving a dynamic equilibrium where economic and social returns are maximized with minimal resource use. The equilibrium f(minInput) = f(maxOutput) represents the point where

A SIPOC (Supplier>Input>Process>Output>Customer) process map provides an end-to-end process view, perfect for understanding how data and logic flow through a birth control prediction algorithm p(pregnancy/temperature) such as Natural Cycles or any other temperature-based fertility awareness model. A Quality Metrics Matrix

SIPOC process modeling can be enriched by applying lateral thinking tools as follows: 1. Frame the problem: decide what perspective the SIPOC is capturing 2. Deconstruct complexity: break the system into manageable SIPOC slices 3. Apply first principles: question each element’s necessity 4. Use cause-and-effect reasoning: map dependencies &

The Future Resilient Systems (FRS) programme is a major cross-disciplinary research initiative run by ETH Zurich together with Singapore through the Singapore-ETH Centre (SEC). https://frs.ethz.ch/ Resilience is inherently cross-sectoral with the SIPOC map identifying the coalition of actors & stakeholders. AI can act as the “glue” across

On 23 July 2025 the International Court of Justice’s (ICJ) issued a landmark Advisory Opinion on “Obligations of States in respect of climate change.” The SIPOC process map shows how a Planetary Health Roadmap could be operationalized globally, with each process reinforcing states’ legal and moral obligations under the

Here’s a clear side-by-side comparison of how your digital footprint differs with vs. without using an eID. Aspect Without eID With eID Identity Link Often tied to usernames, emails, or pseudonyms. Partial anonymity possible. Strong link to your legal identity. Actions are verifiable and traceable. Authentication Passwords, PINs, or

An eID (electronic identity) is a digital version of your official identification (like a national ID card, passport or driver’s license) used for online authentication, government services, banking, healthcare and more. Using an eID makes your digital footprint more formal, traceable and tied to your real identity. Here are

Insurance brokerage is the business of helping people & organizations find & purchase insurance coverage that fits their needs. Instead of selling insurance policies from just one company (like an insurance agent who works for a single insurer), an insurance broker acts as an independent middleman between clients and multiple

Stephen R. Covey’s 7 Habits Model is a framework for personal and professional effectiveness, introduced in his bestselling book The 7 Habits of Highly Effective People (1989). It’s designed to help individuals become more proactive, focused, and balanced in life and work. The habits are organized into three

The planetary limits sometimes called planetary boundaries are a scientific framework introduced in 2009 (and updated in 2015 and 2023) by Johan Rockström, Will Steffen, and colleagues. They identify the safe operating space for humanity on Earth, beyond which the stability and resilience of the Earth system could be at

The planetary limits sometimes called planetary boundaries are a scientific framework introduced in 2009 (and updated in 2015 and 2023) by Johan Rockström, Will Steffen, and colleagues. They identify the safe operating space for humanity on Earth, beyond which the stability and resilience of the Earth system could be at

The basic SIPOC model can be expressed as an Input → Process → Output relationship, framed by Suppliers & Customers. At its core, the equation can be written as: Output = f(Process(Input)) where: * Suppliers (S) provide Inputs (I) * Process (P) transforms inputs through value-adding steps * Outputs (O) are the results of

1. Foundational Inputs (Raw Materials & Energy) * Quality Focus: Reliability and stability of supply (chips, rare earths, energy) * Risks: Supply chain disruptions, geopolitical export bans (e.g., semiconductors), environmental degradation * Controls: * Supplier audits (e.g. responsible sourcing of cobalt) * Quality certifications (ISO 9001 for suppliers, environmental standards like ISO 14001)

In the AI age the digital value chain isn't produced by labor or land, but by data, code, and compute. Taxation must evolve to meet that, perhaps through an updated OECD initiative or a new global compact. New Digital Services Tax (DST) nexus principles To make this work,

The risk mapping goal for Tesla’s Full Self-Driving (FSD) ride-hailing ecosystem is to enable the Robotaxi service to operate safely, reliably & at scale. User Journey Snapshot 1. Open app: > select area destination > confirm ride 2. Track vehicle in real time 3. Identify cab via plate or

The Banker's Algorithm can be conceptually applied to managing a stable electricity grid, especially in a complex and decentralized system like Switzerland’s. The goal is to avoid 'grid deadlock' conditions like brownouts, blackouts, or frequency collapse, by pre-checking demand requests and ensuring safe operating margins.

The SIPOC model (Suppliers > Input > PROCESS > Output > Customers) maps Switzerland’s energy system from energy sources (supply side) to consumption channels (demand side). Assessment of Green Transition * Upstream (Supply Side) * Fossil-heavy sources (oil, gas) rely on foreign suppliers, vulnerable to price shocks * Renewable energy relies more

Algorithmic transparency refers to the degree to which the workings of an algorithm, i.e. how it processes data, makes decisions, and produces outcomes are understandable, explainable, and accessible to relevant stakeholders (developers, users, regulators, etc.). 1. Informed Users: Ensure applicants are clearly informed when an algorithm is being used

Ensure that the bank's AI-powered loan system can safely allocate loans to applicants without overcommitting funds or ending up in a state where it can't meet future obligations. 1. Customer Loan Request * A customer requests a loan of e.g. EUR 50,000 2. AI Checks

A superintelligent, general-purpose humanoid robot is powerful but potentially risky. Key Characteristics * Massive adaptability: can perform thousands of tasks without explicit reprogramming * Context-aware reasoning: understands goals, priorities, emotions & complex language * Autonomous decision-making: makes choices without constant human oversight * Self-learning: improves performance across environments over time * Physical dexterity & cognitive

As humanoid robots evolve, we might see tiered performance levels tailored to different use cases, each with distinct acquisition and operating costs. Just like cars, computers, or smartphones, robots will segment into market categories. Low-Performer Tier Use case: Environments requiring safe, predictable, low-speed interaction as e.g. senior homes, reception

Managing Total Quality Management (TQM) as part of Governance, Risk, and Compliance (GRC) brings alignment, efficiency and resilience to an organization. 1. Holistic Risk Management * TQM identifies quality risks (e.g. defects, process inefficiencies, customer dissatisfaction) that can jeopardize compliance, reputation and financial performance. * When part of GRC, quality risks