The Plan-Do-Check-Act management cycle PDCA is an iterative design and management method for the control and improvement of processes, products and services also recommended by the ISO 9001 standard for customer-oriented and process- & risk-based Quality Management System (QMS) implementations.
The heart of any excellent business operation are reliable best-practice processes yielding high customer satisfaction. Best process designs can be drafted and refined by an interactive and automated visual multilayer end-to-end Process Map approach.
Explore the new web app https://process.horizon.com
for the creation and refinement of your Quality Management System supported by a visual Process Map and automatic recording of the process descriptions in the Process repository.
Furthermore a separate controls layer can be added to your QMS process model.
Provided you resp. your process owners have a good understanding of your business processes, a comprehensive QMS process model can be designed within days using the Process Horizon Automatic Process Design Intelligence tool.