A business process model is based on a specific modeling methodology and notation.
This process modeling app for process owners and business professionals supports a business oriented process modeling approach based on an easy to use SIPOC+ methodology also propagated by the ISO 9001 QMS standard:
Three process level layers are supported by this interactive business process modeling app, i.e.
- main process scoping level (MP) representing e.g. the lines of business (LOB) in an enterprise
- process management level (PR)
- subprocess working level (SP)
Decomposition of a main process to processes and from a process to subprocesses will increase the level of detail becoming more tangible at the work execution level
the three-tier layers process model is represented in the app's Process Navigation dashboard
The Process Navigation dashboard
facilitates navigation between the three app process level layers (MP, PR, SP) for viewing and editing of process information as well as selection of a Process Map
A Process is basically an activity or a cluster of activities streamlined to achieve a targetted result consistently.
- transforms inputs to outputs
- is defined by a verb and noun like "define process"
- has a goal and mission
- has a process owner and executer
- is triggered and completed by specific events
- is a manual or automated activity
- requires at least one input and output
- delivers outputs to customers and stakeholders
- can be positioned in a process hierarchy like main process (MP), process (PR) or subprocess (SP) getting more detailed at each lower level layer
- can be part of a process flow for a suite of processes
A process is triggered by a specific starting event (ET) and completed by a specific completion event (EC), consistent definition of triggering and completion events will leverage an events-driven process chain.
SIPOC process modeling notation
Supplier, Input, Process, Output, Customer are the main business process definition modeling objects, complemented by events in the SIPOC+ notation used by the ProcessHorizon app to provide resp. generate instant visual SIPOC+ diagrams
Suppliers (SU) are providers or sources of input
Inputs (IP) can be documents, data or a service or tangible asset like material, semi-finished goods, resources, etc. in a value chain
Outputs (OP) can be documents, data or a service or product in a value chain
Customers (CU) are the destination or receivers of output like internal or external customers and stakeholders
A Process Map defines the value flow of a suite of processes or an end-to-end process and information flow to deliver services or products to customers.
Visual E2E Process Maps are automatically generated from the user's SIPOC+ data entry information recorded in the app's process repository.
The Process repository holds the process information and data to provide a process model documentation and intelligence like insights on process improvements as well as comprehensive reporting e.g. for staff training or process assurance purposes.
The process model descriptions recorded in the repository together with their E2E Process Maps will be vital foundations for a consistent and up-to-date Process Manual.