Beware of false horizons

Beware of false horizons
False horizon illusion

As Peter Drucker said, "It's less important to do things right than to do the right things." Effectiveness is more important than efficiency.

The time tested SIPOC process modeling notation supports a business oriented focus on doing the right things first and doing things right second.

Supplier > Input > PROCESS > Output > Customer

By contrast the workflow oriented BPMN notation is aiming to help automate documents & data workflows between employees & departments e.g. in public administrations. BPMN's focus is on efficiency.

However with the advent of pervasive digitalisation and AI machine learning process automation, tasks can be combined without the need for human based workflows.

SIPOC is a stringent but easy to understand & powerful methodology for business oriented process modeling focusing on input to output transformation for its stakeholders.

Explore the smart ProcessHorizon web app for interactive process modeling https://processhorizon.com

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Integrated Quality Management within GRC: A Foundation for Responsible Agentic AI

Integrated Quality Management within GRC: A Foundation for Responsible Agentic AI

Governance defines what should be achieved. Risk Management determines what could go wrong. Compliance establishes what must be respected. Quality Management ensures that processes and their outcomes consistently fulfill requirements & intended objectives. Together, they establish an integrated management system for responsible human & AI-driven enterprise operations. Event-driven SIPOC model

By Peter Haenni